77dac Privacy Policy
Your personal data is fully protected with us. This policy clearly explains how data is collected, used, and stored.
Introduction & Scope
This Privacy Policy ("Policy") is established and enforced by the entity operating the 77dac platform and its associated services. This Policy applies to every user who accesses or uses our website, mobile application, and all related digital services.
77dac believes that user privacy is a fundamental right. By using our platform, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.
This Policy has been drawn up in accordance with applicable data protection laws and regulations of Bangladesh. 77dac is committed to maintaining the highest security standards in protecting the personal data of its users.
What Data We Collect
77dac may collect the following types of data for the purpose of providing its services. Data collection is always carried out for specific purposes, to the extent necessary, and in accordance with applicable law.
Personal Identity Information
The following information may be required for account registration and identity verification:
- Full name and date of birth
- National ID card or passport number
- Mobile number and email address
- Residential address
Financial & Transaction Information
To ensure secure transactions and prevent fraud, we collect:
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction dates and amounts
Usage & Technical Information
Automatically collected to improve platform quality and ensure security:
- IP address and device information
- Browser and operating system type
- Page visits and session duration
- Cookies and similar tracking technologies
Communication Information
For customer service and support purposes, we retain:
- Live chat conversation records
- Email communication history
- Details of complaints and requests
- Support ticket information
Purpose of Data Use
Data collected by 77dac is used solely for the following legitimate purposes. We never sell your data or share it with unauthorized third parties.
3.1 — Service Operation & Account Management
Data is used to create, verify, and manage your account, and to ensure secure login and access to the platform. This includes password resets, session management, and two-factor authentication.
3.2 — Financial Transaction Processing
Data is used to complete deposit and withdrawal transactions. Financial data is essential to securely process every transaction on the 77dac platform, including deposits of a minimum of ৳200 and withdrawals of a minimum of ৳500.
3.3 — Security & Fraud Prevention
Technical data is analyzed to maintain platform security, detect suspicious activity, and prevent multiple accounts or fraudulent operations. This process is essential to ensuring SSL encryption and fair play.
3.4 — Customer Service Improvement
Support history and communication data are retained to improve 77dac's 24/7 live chat and email support services and to resolve your issues quickly.
3.5 — Responsible Gaming Assurance
Usage and transaction data are analyzed to identify problematic behavior at an early stage through analysis of playing patterns, and to effectively apply responsible gaming tools.
Cookies & Tracking Technologies
77dac uses cookies and similar technologies to improve the website experience. Detailed information about the different types of cookies is provided below.
Essential Cookies
Essential for the core operation of the website. Disabling these will prevent the site from functioning properly.
Functional Cookies
Used to remember your preferences and settings, such as language selection or login status.
Analytics Cookies
Help us understand how users interact with the platform and improve service quality.
Security Cookies
Used for session protection, fraud detection, and preventing unauthorized access.
Data Sharing & Third Parties
5.1 — When Data Is Shared
77dac never sells your personal data for commercial purposes. However, data may be shared with third parties in the following specific and limited circumstances:
- Payment processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and entities facilitating bank transfers.
- Technology service providers: With technology partners who assist in operating the platform — only under contracted confidentiality obligations.
- Legal authorities: When required to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.
- Anti-Money Laundering (AML): Sharing information with regulatory authorities when required to verify suspicious financial activity.
5.2 — Third-Party Responsibilities
All third parties with whom we share data are bound by strict confidentiality agreements. They may use the data received only for the purposes specified in the agreement and may not disclose it to any other party without our permission.
5.3 — International Data Transfers
If it ever becomes necessary to transfer your data outside Bangladesh, we will ensure that adequate data protection measures are in place in the destination country or entity. Such transfers will always be carried out in accordance with applicable law.
Data Retention & Deletion
6.1 — Retention Period
77dac retains your personal data for as long as necessary to fulfill its purpose. General guidelines are as follows:
- Active account data — for the full duration the account remains active
- Financial transaction records — for the period required by applicable legal obligations
- Customer service communications — for a reasonable period after the issue is resolved
- Security logs — until the need for security analysis is met
6.2 — Data Deletion Requests
After you close your account or submit a request to delete specific data, 77dac will securely delete or de-identify that data as soon as reasonably possible — subject to retaining the minimum data required to meet legal obligations.
Data Protection & Security
77dac has implemented technical and organizational measures of the highest industry standard to protect your data.
SSL Encryption
Every exchange of data between your browser and our servers is protected by SSL (Secure Socket Layer) encryption. This ensures that your sensitive information cannot be read by third parties.
Data Encryption
Stored sensitive data — such as passwords and financial details — is stored in the database using industry-standard encryption algorithms.
Identity Verification
Strict identity verification procedures are followed for account access. Multi-layered security measures are in place to prevent unauthorized access.
Continuous Monitoring
Our security team monitors systems around the clock. Automated mechanisms are in place to detect and block any suspicious activity.
Your Rights & Controls
77dac is committed to giving users the greatest possible control over their personal data. Your main rights are detailed below.
8.1 — Right to Access Data
You may request a copy of the personal data we hold about you at any time. We are obliged to fulfill this request within a reasonable time.
8.2 — Right to Rectification
If any data we hold about you is incomplete or inaccurate, you may request that it be corrected. 77dac will make the necessary corrections after you provide reasonable evidence.
8.3 — Right to Erasure
In certain circumstances you may request that your personal data be deleted. However, some data may need to be retained for a specific period due to legal obligations, ongoing disputes, or other legitimate reasons.
8.4 — Right to Object to Processing
You may object to certain uses of your data, particularly in the case of marketing communications. We will give your objection due consideration.
8.5 — Right to Lodge a Complaint
If you believe that 77dac has violated your data protection rights, please contact our support team first. If the issue remains unresolved, you have the right to lodge a complaint with the applicable regulatory authority.
Protection of Minors
The 77dac platform is intended solely for individuals aged 21 or above. We do not intentionally collect any personal data from individuals under the age of 21.
If we become aware that data from an individual under the age of 21 has been collected inadvertently, we will immediately close that account and securely delete the associated data.
Policy Changes & Updates
10.1 — Notice of Changes
77dac may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:
- Displaying a prominent notice on the website
- Sending a message to your registered email address
- Requesting confirmation at the time of login
10.2 — Continued Use After Changes
Continued use of the platform after an updated Policy has been published will be taken as your agreement to the revised Policy. If you do not agree to the changes, you have the option to close your account.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact 77dac. Our support team is available 24/7.
Live Chat
Use our live chat service for immediate assistance.
Available: 24/7